1300-629-738 Mon - Fri 9AM to 5PM AEST
Terms of Use

These terms and conditions ('Terms of Use') together with our 'Privacy Policy' regulate the use of VetSupplyMax (VetSupplyMax.com.au). The website along with all its content, images, graphics, logos, trademarks, and other properties is owned by VetSupplyMax.

Undertaking of Terms When you visit and/or use our website, you accept these terms and assent to be bound by all the terms and conditions of the website. VetSupplyMax may make amendments to these terms at any time without notice. We may not alert the users of variations; hence, it is the user's responsibility to check these terms from time to time. By continuing to use our website, products or services, you consent to the variations, if there are any. If you do not accept any of these terms, we request not use our website.

Registration and Order Placement In regard to receiving the services offered by vetsupplymax.com.au, a user must sign up and register on the website. While creating an account, a user will require providing their personal details, like name, email address, mailing address, phone number, etc.

Should a user wish to order with VetSupplyMax, must register on the website first and will be required to make a purchase of A$1,000 or more.

It is the user's responsibility to provide accurate information while registering on the website and ensure to maintain the confidentiality of the information. If the information provided by the user is incomplete, incorrect, or not in line with our Terms of Use, VetSupplyMax reserves the right to suspend or put an end to the service or permanently block the access to use of the website.

Discounts, Offers and Rewards Periodically, VetSupplyMax runs various promotional offers, season discounts, and exciting rewards for its buyers. However, we reserve the right to amend/adjourn/discontinue any promotional offer without prior notice. Unless, otherwise validated by us, a user cannot combine promotions and/or discounts offered by VetSupplyMax. Promotions and discount coupons are not applicable to discounted products.

The Website We make every effort to provide continuous access to the website to all its users 24*7. Although, we do not guarantee flawless and continual streaming of the website as the performance of the website varies in accordance with the internet services.

Occasionally, we may restrict or temporarily discontinue access to our website for upgrade and/or maintenance purposes.

The website may use cookies which can be used by the firms we do business with. It is the user’s responsibility to maintain their anonymity while using our website. If a user does not wish to receive cookies, he/she must use a browser that does not accept cookies.

Our website may contain links to other websites controlled by third parties. VetSupplyMax is not responsible for any information available on these websites, nor do we validate the accuracy of the content of these websites.

Privacy VetSupplyMax recognizes gravity of the privacy of our users and sticks to maintain the industry standards to protect the information of each and every user. For a thorough understanding of the ways we go about collecting and using your personal data, we request you to refer to our Privacy Policy.

Liability Your use of content, products, materials or services provided by VetSupplyMax is subject to the 'Terms of Use' described herein. It is your responsibility to ensure that your use of the content, information, products, or services available on this website meet your requirements and are in line with the laws in your region.

We do not stand liable for the products and/or services offered on the website. Under no circumstances shall VetSupplyMax be liable for any damages, delayed/missing shipment, loss/damage of goods, or financial loss of any kind. We are only liable for the value of the product or a replacement of the merchandise.

Revision and Alteration At VetSupplyMax, we reserve all the rights to change/alter/terminate one/more of services or terms of use at any moment without notifying its users. It is the user's responsibility to check these terms from time to time for any alterations.

Contact Us If you have any questions or suggestions, we request you to reach out to us at our toll-free number 1300-629-738 from Mon - Fri 9AM to 5PM AEST. You may also write us an email at support@VetSupplyMax.com.au.

Join our newsletter
Get exclusive discounts straight to your inbox.*